Terms of Service

Last Updated: January 2026

1. Agreement to Terms

By accessing or using the MDON Roofing Ltd website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. Use of Website

2.1 Permitted Use

You may use our website for lawful purposes only. You agree not to use the website:

• In any way that violates any applicable law or regulation
• To transmit any harmful or malicious code
• To impersonate or attempt to impersonate MDON Roofing or any employee
• To engage in any automated use of the system
• To interfere with or disrupt the website or servers

2.2 Intellectual Property

The content on this website, including text, graphics, logos, images, and software, is the property of MDON Roofing Ltd and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

3. Services

3.1 Service Description

MDON Roofing Ltd provides professional roofing services including but not limited to:

• New roof installation
• Roof repairs and maintenance
• Flat roofing solutions
• Guttering, fascias, and soffits
• Chimney repairs
• Lead work
• Moss removal and cleaning
• Emergency roofing services

3.2 Quotes and Estimates

All quotes and estimates provided are valid for 30 days from the date of issue unless otherwise stated. Quotes are based on the information provided and a site inspection. Final costs may vary if additional work is required or unforeseen issues are discovered.

3.3 Payment Terms

Payment terms will be outlined in your quote or contract. We typically require:

• A deposit before work commences (percentage to be agreed)
• Progress payments for larger projects
• Final payment upon completion and your satisfaction

Payment can be made by bank transfer, cheque, or cash. We reserve the right to charge interest on overdue accounts.

4. Warranties and Guarantees

4.1 Workmanship Guarantee

We guarantee our workmanship for a specified period (as stated in your contract). This guarantee covers defects in our work but does not cover:

• Normal wear and tear
• Damage caused by extreme weather events
• Damage caused by third parties
• Lack of proper maintenance
• Modifications made by others

4.2 Materials Warranty

Materials are covered by the manufacturer's warranty. We will assist in processing warranty claims where applicable.

5. Liability and Insurance

5.1 Insurance

MDON Roofing Ltd maintains appropriate public liability insurance and employer's liability insurance. Proof of insurance can be provided upon request.

5.2 Limitation of Liability

To the fullest extent permitted by law, MDON Roofing Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising from our services. Our total liability shall not exceed the amount paid for the specific service in question.

6. Cancellation and Refunds

6.1 Customer Cancellation

You may cancel your contract within 14 days of signing (cooling-off period) for a full refund of any deposit paid, provided work has not commenced. If work has started, you may be charged for work completed and materials purchased.

6.2 Our Right to Cancel

We reserve the right to cancel or refuse service if:

• Payment terms are not met
• Access to the property is not provided
• Safety concerns arise
• The customer behaves inappropriately toward our staff

7. Health and Safety

We are committed to maintaining high health and safety standards. We comply with all relevant health and safety legislation. Customers must:

• Provide safe access to the work area
• Inform us of any known hazards
• Keep children and pets away from the work area
• Not interfere with safety equipment or barriers

8. Complaints and Disputes

We strive to provide excellent service. If you have a complaint:

• Contact us immediately to discuss the issue
• We will investigate and respond within 14 days
• If unresolved, we may agree to independent mediation

9. Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to acts of God, severe weather, strikes, or material shortages.

10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Scotland and the United Kingdom. Any disputes shall be subject to the exclusive jurisdiction of the Scottish courts.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services constitutes acceptance of the modified terms.

12. Contact Information

For questions about these Terms of Service, please contact us: